Careers at Finol

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Technical Support

Finol Oils, part of the Tricel Group, have an exciting opportunity for a Technical Support Administrator to join our existing team. The successful candidate will support our customers, our Sales & Marketing team and other members of staff with technical queries and requests. This role is based at our office in Crumlin, Dublin 12.

Main Duties

Providing technical support to field sales team and customers
Creating & Updating Technical Data sheets and Material Safety Data Sheets and other technical documentation
Updating Finol Products and technical documents with latest specifications
General Office/Admin duties.
Generate reports as required.
Ad hoc projects.

Requirements

Good Communicator, with fluency in both verbal and written English
Proficient in Microsoft Office
Self-Motivated
Excellent Attention to detail
Customer Orientated
Team Player
Mechanical/Technical Knowledge
Fast Learner

Experience in the automotive industry desirable but not essential as full training will be provided. This role requires ongoing training and learning of oil products, technical specifications, vehicles and machinery etc.

You will be required to work within a team but also be able to work independently and be self-driven. The role will benefit a fast learner and a critical thinker. A problem solver, who enjoys the technical details. You will be joining a fast-moving, busy office where attention to detail and speed/efficiency is key. At least 2 years’ experience in a similar environment is essential.

Interested candidates should email their CV to hr@ie.tricel.eu or contact the Finol team for more information.

Tricel is an equal opportunities employer.

Sales Support

Finol Oils, part of the Tricel Group, have an exciting opportunity for a Customer Support and Administrator to join our existing team to provide administration support to different areas of the business (Sales, Warehouse, Accounts).  The ideal candidate will have a minimum 2 years’ experience in an office or similar environment. This role will suit an individual who enjoys working in a busy office environment and is capable of working to tight deadlines. The candidate should be a people person, as this is a customer service facing role where you will be the first point of contact with the customer. The position is based at our office in Crumlin, Dublin 12.

Main Duties

  • Answer & Log all telephone calls into the company
  • Answer customer sales/account and sales rep queries as required
  • Sales order processing
  • Liaise with Area Business Managers
  • Create delivery documents from Picking lists
  • Create Invoices from delivery dockets & Post/Email them
  • Process & Log Credit notes
  • Process & Distribute Customer Statements
  • Adhoc office duties as required

Requirements:

  • A minimum of 2 years experience in a similar role
  • Ability to work on own initiative as well as part of a team
  • Excellent customer service skills including an excellent telephone manner
  • Adept at multitasking and working to tight deadlines
  • Computer literate, particularly with Microsoft Office
  • Highly motivated
  • An efficient communicator
  • A background in a technical or mechanical role would be advantageous
  • Good understanding of accounts also desired

Interested candidates should email their CV to hr@ie.tricel.eu or contact the Finol team for more information. 

Full training will be provided for this role and a competitive salary, negotiable depending on experience.

Tricel is an equal opportunities employer.

SALES

OFFICE

Business Development
Aidan Daly | 086 2586672

Midlands & Waterford
Joe Warren | 086 2105022

Cork & Kerry
Kevin Condon | 086 0451764

North Dublin & N.East
Damien Meehan | 086 7812388

Dublin/ Wexford & Wicklow
Simon McGarrigle | 086 142 5305

South Dublin & Kildare
David Chase | 086 8283530

Tipperary, Limerick & Co. Clare
Seamus Brislane | 086 2717940

Connaught, Longford & Donegal
Paraic Forde | 086 0452725

Orders | Phone: 01-4555484

Accounts Payable | Phone: 01-4555484

General Enquiries & Complaints | Phone: 01-4555484

Technical Support | Phone: 01-4555484

Accounts Receivable | Phone: 01-4555484

Marketing | Phone: 01-4555484

SALES

Business Development
Aidan Daly | 086 2586672

Midlands & Waterford
Joe Warren | 086 2105022

Cork & Kerry
Kevin Condon | 086 0451764

North Dublin & N.East
Damien Meehan | 086 7812388

Dublin/ Wexford & Wicklow
Simon McGarrigle | 086 142 5305

South Dublin & Kildare
David Chase | 086 8283530

Tipperary, Limerick & Co. Clare
Seamus Brislane | 086 2717940

Connaught, Longford & Donegal
Paraic Forde | 086 0452725

OFFICE

Orders | Phone: 01-4555484

Accounts Payable | Phone: 01-4555484

General Enquiries & Complaints | Phone: 01-4555484

Technical Support | Phone: 01-4555484

Accounts Receivable | Phone: 01-4555484

Marketing | Phone: 01-4555484

Finol Oils, 3 Stannaway Drive Crumlin Dublin 12 | Tel:+353 01 4555484

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